Downloads
Catalogues and Special Offers
Here you get direct access to our latest product catalogue and promotional flyers as PDF-downloads.
Download Catalogue
Sharpening and repair service for pliers
Please find below links to PDF-service forms for plier sharpening service.
Download German PDF
Product Return form sheet
Within 14 days after receiving our products, you are allowed to return products if they meet the following requirements:
The products need to be in the original packaging, may not have been used and therefore are in a perfect condition to be sold again.
For returns, we reserve the right to charge 5% of the value of the goods as a handling fee. Pharmaceuticals, class II b medical devices and specially procured goods ("special orders") are generally excluded from exchange. The costs of the return shipment shall be borne by the buyer, in case of defective delivery by the seller. We charge a handling fee of € 7.50 for returns received by us without a copy of the original invoice or return bill.
Sample shipments requested by the customer for selection are to be returned within 21 days of receipt, at no cost to Pelz & Companion; otherwise, the shipment will be considered purchased and invoicing will occur with the date of the sample shipment.
For repair and complaint processing we always need the valid RMA number! Please ask for it before each return by phone or e-mail and attach it clearly visible on the outside of the return package. This form MUST be attached by you to EVERY return / repair / complaint.
Please find below links to PDF-service forms for product returns.
Download German PDF
Videos
Please find a promotional video about our new lingual metal bracket.
>>> DTC SL Lingual Metal Bracket <<<